Help & Support

Create an Account


Step 1: Sign Up

  • Click Sign Up in the top right corner to get started, and then select Sign Up again under Property Lister.

Screenshot of Registration page highlighting Property Lister sign up

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Tip: If you are a UC Berkeley student, faculty, or staff member, you can sign up here using your CalNet ID and passphrase.

Independent property owners/managers who own and/or manage 5 or fewer units can sign up as an Individual/Private Owner:

 Screenshot of Property Lister Registration page highlighting Individual/Private Owner sign up option.

Own or manage 5+ units?

We offer customized packages and competitive rates for apartments and property management companies. Reach out to us for more information and we'll be in touch soon!

Need Assistance?

If you're not sure which account type best suits your needs or if you have any other questions related to our service, please contact our customer support team.


Step 2: Choose Subscription

To create an account, begin by entering your information and selecting a Subscription Type (Regular or Featured).

Select Rental Units

Next, select the number of units you wish to advertise from the Units For Rent drop-down menu.

Please note that a "unit" refers to a property location or address. For instance, if you own 3 units at different property addresses, you will need to purchase a 3-unit subscription.

Subscription Length & Costs

Subscriptions are active for 30 days and do not renew automatically.

For details on package rates, please visit Subscription Rates (under Subscriptions & Payments in the Help Center).

Can I change my subscription options later?

Yes, you can edit your subscription options later in the registration process before submitting your payment. Additionally, you can view and edit your subscription options anytime after completing registration by going to Account Settings and selecting Subscription.

Step 3: Complete Registration Form

Enter your information on the Individuals/Private Owners Registration page, review your email communication options and the Terms of Service, and then click Register.

Screenshot of property owners registration form

Note: Asterisks (*) indicate required fields.


Contact Information

In the Contact Information fields, enter your billing address and phone number. You will add the property's address separately when you create a listing.

Will my contact information be shared on my listing?

The information entered in the registration form is used solely for billing purposes and to contact you regarding your account.

Prospective renters will only see the contact information you choose to share on your listing, which is managed separately from your account information (under My Listings > Edit > Contact).

For more information, visit this article on Managing Account Settings in the Help Center.

Password Requirements

Your password must be at least 8 characters long and include at least 3 of these 4 types of characters:

  1. An uppercase letter
  2. A lowercase letter
  3. A number
  4. A special character: !@#$%^&*

Password Security Tips

  1. Avoid Common Information: Don’t use easily guessable information like your name, birthdate, common phrases, or consecutive numbers.
  2. Be Unique: Do not reuse a password associated with other website accounts.
  3. Avoid Dictionary Words: Avoid using whole words that can be found in dictionaries, as automated tools can easily guess common words.

Step 4: Email Verification

To add additional contact emails and ensure you receive all communications, you'll need to verify your email address.

Once your account is approved, you can sign in and verify your email address by following these steps:

  1. Go to Account Settings
  2. Select Email Addresses on the left-hand side
  3. If your email address is marked as Unverified," click "Resend verification" on the right:

    Screenshot of Email Addresses settings, highlighting

  4. You'll receive a verification email sent to the email you used to register.
Can't find the email? If you haven't received the password reset email within 2 minutes, first verify that your email is entered correctly, and then check your spam and junk folders for emails from info@offcampuspartners.com. If you still don't see the email, try using your username and/or any other email addresses possibly linked to your account. If you still don't receive an email or experience any other issues, please contact customer support for assistance.

Once you've clicked "Verify now" in the email, you will notice your email address is no longer marked as "Unverified."

Screenshot of email verification confirmation message

Have Questions?

We're here to help. Please contact customer support for further assistance.